3. Use of Collected Information

The information we collect is used to provide you with our service offerings, improve our services, communicate with you, and process transactions.

4. Data Storage and Retention

Your personal data is stored across various platforms: video data on Google Cloud, API services on Hetzner, and transcription data on on-premises servers. We retain your personal information as long as necessary to provide you with our services and comply with our legal obligations.

5. Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect and store. Despite our safeguards, we cannot guarantee absolute security, as no method of electronic storage is 100% secure.

6. Data Sharing and Disclosure

We do not share your personal data with third parties, except as necessary for providing our services or as required by law. Our payment processor, Stripe, handles all payment data; we do not store these details.

7. User Rights and Choices

You have the right to access, update, or delete your personal data. If you wish to exercise these rights, please contact us at support@swiftner.com.

8. Compliance with Legal Obligations

We comply with the laws and regulations applicable to our operations, including data protection regulations that apply to our users.

9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at support@swiftner.com.

11. Effective Date

This Privacy Policy is effective as of November 16, 2023.